The Appointment Booking Letter

I got so excited when I had a letter from the hospital this morning asking me to book an appointment with the General Neurosurgical – Neurosciences Department with the option of 3 hospitals:

University Hospital Coventry & Warwickshire – 1.5 miles away

George Eliot Hospital – 8 miles away

Warwick Hospital – 12 miles away

I had the option to book online or by phone. I excitedly logged onto the website and entered the required info only to find out that none of the hospitals have any appointments available!!!

I called the number on the letter and spoke to a lovely guy who advised none of the hospitals had released any blocks of appointments to be booked by this method! He was just as frustrated as me. He advised that he can send my details to the hospital of my choice and they will send me an appointment letter within 2 weeks.

I opted for University Hospital Coventry & Warwickshire, not just because it is the closest but because I trust them more than the other 2 hospitals.

So the waiting game restarts…


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